{"id":233,"date":"2014-03-30T14:38:33","date_gmt":"2014-03-30T21:38:33","guid":{"rendered":"https:\/\/billydoors.com\/?page_id=233"},"modified":"2017-04-23T18:18:34","modified_gmt":"2017-04-24T01:18:34","slug":"motor-troubleshooting","status":"publish","type":"page","link":"https:\/\/billydoors.com\/?page_id=233","title":{"rendered":"Motor Troubleshooting"},"content":{"rendered":"<div align=\"center\">NON DC LIFTMASTER\/SEARS\/CHAMBERLIN TROUBLESHOOTING<\/div>\n<div align=\"center\">\n<div class=\"\">\n<h4><strong>ALWAYS DO A SAFETY REVERSE <a href=\"https:\/\/billydoors.com\/wp-content\/uploads\/2014\/08\/LiftMaster-Safety-Demo_v5-website.mov\" target=\"_blank\" rel=\"noopener noreferrer\">TEST<\/a>\u00a0ONCE A\u00a0MONTH AND AFTER EVERY ADJUSTMENT.<\/strong><br \/>\n<strong> ALSO\u00a0MAKE SURE YOUR SAFETY SENSORS ARE NO MORE THEN\u00a06 INCHES\u00a0ABOVE THE FLOOR!<\/strong><\/h4>\n<\/div>\n<\/div>\n<div align=\"left\">\n<ol>\n<li>\u00a0I have to hold the wall button to get the door to close.\u00a0<a title=\"Safety Sensors or Eyes\" href=\"https:\/\/billydoors.com\/?page_id=1047\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/li>\n<li>My remote will open my door but won&#8217;t close it.\u00a0<a title=\"Safety Sensors or Eyes\" href=\"https:\/\/billydoors.com\/?page_id=1047\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/li>\n<li>The door starts down or up and stops.\u00a0<a title=\"Liftmaster troubleshooting\" href=\"https:\/\/billydoors.com\/?page_id=1071\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/li>\n<li>\u00a0How do I program my car?\u00a0<a title=\"How to program your remote\" href=\"https:\/\/billydoors.com\/?page_id=1084\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/li>\n<li>The wall button is binking and my remote won&#8217;t work \u00a0<a title=\"LM Trouble 5 \u2013 Wall button is blinking\" href=\"https:\/\/billydoors.com\/?page_id=1087\">HERE<\/a><\/li>\n<li>My door hits the floor and goes back up.\u00a0<a title=\"Motor Troubleshooting \u2013 Adjust your Limits\" href=\"https:\/\/billydoors.com\/?page_id=1104\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/li>\n<li>My door want up and now its making a buzzing noise \u00a0<a title=\"Motor Troubleshooting \u2013 How to Set your limit 2\" href=\"https:\/\/billydoors.com\/?page_id=1123\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/li>\n<li>My motor just turns off&#8230; Sometimes the outlet is bad and you need an electron.\u00a0<a title=\"My motor turns off\" href=\"https:\/\/billydoors.com\/?page_id=1207\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/li>\n<li>How to program my keyless entry pad or remote.\u00a0<a title=\"How to program your keyless remote\" href=\"https:\/\/billydoors.com\/?page_id=1145\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/li>\n<li>I need to CHANGE MY CODES.\u00a0<a title=\"Need to change my remote codes\" href=\"https:\/\/billydoors.com\/?page_id=1173\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/li>\n<li>MY DOOR IS OPENING AND CLOSING BY IT SELF\u00a0<a title=\"Door opening and closing by itself\" href=\"https:\/\/billydoors.com\/?page_id=1180\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/li>\n<li>My remotes [transmitters] stopped working or I have to be right in front for it to work. <a title=\"Radio Blockage\" href=\"https:\/\/billydoors.com\/?page_id=1202\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/li>\n<li>My door won&#8217;t go open.\u00a0<a title=\"Extension\/Torsion Troubleshooting Spring\" href=\"https:\/\/billydoors.com\/?page_id=1221\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/li>\n<li>Where&#8217;s that black stuff coming from? <a title=\"What\u2019s that black stuff\" href=\"https:\/\/billydoors.com\/?page_id=1237\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/li>\n<li>Where to lubricate your motor <a title=\"Where to lube your motor\" href=\"https:\/\/billydoors.com\/?page_id=982\">HERE<\/a><\/li>\n<li>When its cold my door sometime doesn&#8217;t work.\u00a0Try spraying a little WD40\u00a0<a title=\"Lube Here\" href=\"https:\/\/billydoors.com\/?page_id=973\">HERE<\/a>\u00a0and\u00a0go\u00a0<a title=\"Where to lube your motor\" href=\"https:\/\/billydoors.com\/?page_id=982\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a>\u00a0to see where else you need too spray. The reason is that sometimes when its cold the lube, grease, dirt\u00a0or what ever acts like glue the WD40 will loosen\u00a0it up but it is messy so be careful not to get it on anything!<\/li>\n<li>Disable your\u00a0<a title=\"Disable Your Lock\" href=\"https:\/\/billydoors.com\/?page_id=910\">lock<\/a><\/li>\n<li>Remove all\u00a0<a title=\"Remove all Ropes!\" href=\"https:\/\/billydoors.com\/?page_id=919\">ropes!<\/a><\/li>\n<li>Make sure the door is\u00a0<a href=\"https:\/\/billydoors.com\/wp-content\/uploads\/2011\/12\/Check-your-door.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">balanced<\/a>\u00a0and moves easy. If not troubleshoot door\u00a0<a title=\"Extension Troubleshooting\" href=\"https:\/\/billydoors.com\/?page_id=927\" target=\"_blank\" rel=\"noopener noreferrer\">EXTENSION<\/a>\u00a0or\u00a0<a title=\"Torsion Troubleshooting\" href=\"https:\/\/billydoors.com\/?page_id=1008\" target=\"_blank\" rel=\"noopener noreferrer\">TORSION<\/a><\/li>\n<li>My motor makes a buzzing noise , but the chain doesn&#8217;t move. <a href=\"https:\/\/billydoors.com\/?page_id=1017\">HERE<\/a><\/li>\n<\/ol>\n<p>GENIE TROUBLESHOOTING<\/p>\n<p>ALWAYS DO A SAFETY REVERSAL SYSTEM TEST! EVERY MONTH AND AFTER EVERY ADJUSTMENT.\u00a0ALSO\u00a0MAKE SURE YOUR SAFETY SENSORS ARE NO MORE THEN\u00a06 INCHES\u00a0ABOVE THE FLOOR!<\/p>\n<\/div>\n<div align=\"left\">\n<div><\/div>\n<div>1\u00a0 MOTOR DOESN&#8217;T\u00a0RUN WHEN\u00a0WALL BUTTON IS PRESSED<\/div>\n<div>&#8211; Check the safety sensors <a title=\"Genie Safety Sensors\" href=\"https:\/\/billydoors.com\/?page_id=1618\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/div>\n<div>&#8211; Check\u00a0if lock button is on<br \/>\n&#8211; Check the outlet in the ceiling where the motor is plugged into see if you have power<br \/>\n&#8211; Check wires to motor terminals<br \/>\n&#8211; Check down limit <a href=\"%20https:\/\/billydoors.com\/?attachment_id=1611\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/div>\n<div>&#8211; Wait 20 minutes if motor overheated<\/div>\n<div><\/div>\n<div>2 THE DOOR OPENS AND CLOSES BY ITSELF<\/div>\n<div>&#8211; Check that your remote is not sticking<br \/>\n&#8211; Check that the wall button is not sticking<br \/>\n&#8211; Check the wires for staples<\/div>\n<div>-If nothing else works it might be a ghost <a href=\"http:\/\/www.ghostbusters.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/div>\n<div><\/div>\n<div>3 DOOR STARTS DOWN THEN STOPS AND GOES BACK UP<\/div>\n<div>&#8211; Check safety sensors\u00a0<a title=\"Genie Safety Sensors\" href=\"https:\/\/billydoors.com\/?page_id=1618\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><br \/>\n&#8211; Check safety reversal system<\/div>\n<div><\/div>\n<div>4 DOOR WILL ONLY CLOSE<\/div>\n<div>&#8211; Check open limit\u00a0<a href=\"%20https:\/\/billydoors.com\/?attachment_id=1611\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/div>\n<div>&#8211; Check open force <a title=\"Genie Force\" href=\"https:\/\/billydoors.com\/?page_id=1621\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><br \/>\n&#8211; Check if door\u00a0is sticking, binding\u00a0or falling<br \/>\n&#8211; Check lock on wall button<\/div>\n<div><\/div>\n<div>5 DOOR WILL ONLY OPEN<\/div>\n<div>&#8211; Check safety sensors\u00a0<a title=\"Genie Safety Sensors\" href=\"https:\/\/billydoors.com\/?page_id=1618\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><br \/>\n&#8211; Check down limit\u00a0<a href=\"%20https:\/\/billydoors.com\/?attachment_id=1611\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/div>\n<div>&#8211; Check if door\u00a0is sticking, binding or falling<br \/>\n&#8211; Check down force\u00a0<a title=\"Genie Force\" href=\"https:\/\/billydoors.com\/?page_id=1621\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/div>\n<div><\/div>\n<div>6 MOTOR RUNS BUT DOESN&#8217;T MOVE<\/div>\n<div>&#8211; Check carriage or traveler is engaged or is not bad<br \/>\n&#8211; Check that the screw coupling is not \u00a0missing\u00a0<a title=\"Motor runs but doesn\u2019t move\" href=\"https:\/\/billydoors.com\/?page_id=1244\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/div>\n<div><\/div>\n<div>7 MY REMOTE HAS STOP WORKING OR LESS THEN 10 FEET RANGE &#8211; It&#8217;s radio\u00a0interference!<\/div>\n<div>&#8211; Replace battery<br \/>\n&#8211; Add an antenna to the antenna<\/div>\n<div><\/div>\n<div>8\u00a0 MY DOOR WON&#8217;T\u00a0CLOSE UNLESS\u00a0I HOLD THE WALL BUTTON<br \/>\n&#8211; Check safety sensors\u00a0<a title=\"Genie Safety Sensors\" href=\"https:\/\/billydoors.com\/?page_id=1618\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><br \/>\n&#8211; Make sure that there are no spider webs on sensor\u00a0 or the bottom of the doors<br \/>\n&#8211; Make sure that the sensor on the left is looking at the one on the right<\/div>\n<div><\/div>\n<div>9 PROGRAM YOUR REMOTE OR KEYLESS ENTRY PAD<br \/>\n&#8211;\u00a0To program the remote&#8230;<\/div>\n<div>&#8211;\u00a0Press and release the learn button on the motor <a title=\"Genie Learn Button\" href=\"https:\/\/billydoors.com\/?page_id=1633\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/div>\n<div>&#8211;\u00a0Then press the remote 4 times then the door should be moving<\/div>\n<div><\/div>\n<div>To program your keyless entry pad&#8230;<\/div>\n<div>&#8211;\u00a0Press 357 then program then enter your four number pin then like 1234 then press program<\/div>\n<div>&#8211;\u00a0Then press the learn button <a title=\"Genie Learn Button\" href=\"https:\/\/billydoors.com\/?page_id=1633\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a>\u00a0on the motor then go back to the keyless entry pad\u00a0and enter your pin like 1234 \u00a0 \u00a0&#8211; Finally press the up\/down arrow 4 times and the door should move!<\/div>\n<div><\/div>\n<div>10 ERASE MY CODES\u00a0AND\u00a0REMOTE NOW<\/div>\n<div>&#8211;\u00a0Press and hold the learn button until the red light goes out.\u00a0<a title=\"Genie Learn Button\" href=\"https:\/\/billydoors.com\/?page_id=1633\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/div>\n<div>&#8211;\u00a0Next reprogram remote and keypad by following instructions in number 9<\/div>\n<div><\/div>\n<div>11 MY DOOR IS OPENING AND CLOSING BY IT SELF\u00a0<a title=\"Door opening and closing by itself\" href=\"https:\/\/billydoors.com\/?page_id=1180\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a><\/div>\n<div>\n<p>12 Where&#8217;s that black stuff coming from?\u00a0<a title=\"What\u2019s that black stuff\" href=\"https:\/\/billydoors.com\/?page_id=1237\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<br \/>\n<\/a><\/p>\n<p>13 Make sure the door is\u00a0<a href=\"https:\/\/billydoors.com\/wp-content\/uploads\/2011\/12\/Check-your-door.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">balanced<\/a>\u00a0and moves easy. If not troubleshoot door\u00a0<a title=\"Extension Troubleshooting\" href=\"https:\/\/billydoors.com\/?page_id=927\" target=\"_blank\" rel=\"noopener noreferrer\">EXTENSION<\/a>\u00a0or\u00a0<a title=\"Torsion Troubleshooting\" href=\"https:\/\/billydoors.com\/?page_id=1008\" target=\"_blank\" rel=\"noopener noreferrer\">TORSION<\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div class=\"pvc_clear\"><\/div>\n<p id=\"pvc_stats_233\" class=\"pvc_stats all  \" data-element-id=\"233\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"chart-bar\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" class=\"svg-inline--fa fa-chart-bar fa-w-16 fa-2x\"><path fill=\"currentColor\" d=\"M396.8 352h22.4c6.4 0 12.8-6.4 12.8-12.8V108.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v230.4c0 6.4 6.4 12.8 12.8 12.8zm-192 0h22.4c6.4 0 12.8-6.4 12.8-12.8V140.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v198.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h22.4c6.4 0 12.8-6.4 12.8-12.8V204.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v134.4c0 6.4 6.4 12.8 12.8 12.8zM496 400H48V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16zm-387.2-48h22.4c6.4 0 12.8-6.4 12.8-12.8v-70.4c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v70.4c0 6.4 6.4 12.8 12.8 12.8z\" class=\"\"><\/path><\/svg><\/i> <img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"https:\/\/billydoors.com\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=0 \/><\/p>\n<div class=\"pvc_clear\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>NON DC LIFTMASTER\/SEARS\/CHAMBERLIN TROUBLESHOOTING ALWAYS DO A SAFETY REVERSE TEST\u00a0ONCE A\u00a0MONTH AND AFTER EVERY ADJUSTMENT. ALSO\u00a0MAKE SURE YOUR SAFETY SENSORS ARE NO MORE THEN\u00a06 INCHES\u00a0ABOVE THE FLOOR! \u00a0I have to hold the wall button to get the door to close.\u00a0HERE My remote will open my door but won&#8217;t close it.\u00a0HERE The door starts down or [&hellip;]<\/p>\n<div class=\"pvc_clear\"><\/div>\n<p id=\"pvc_stats_233\" class=\"pvc_stats all  \" data-element-id=\"233\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"chart-bar\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" class=\"svg-inline--fa fa-chart-bar fa-w-16 fa-2x\"><path fill=\"currentColor\" d=\"M396.8 352h22.4c6.4 0 12.8-6.4 12.8-12.8V108.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v230.4c0 6.4 6.4 12.8 12.8 12.8zm-192 0h22.4c6.4 0 12.8-6.4 12.8-12.8V140.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v198.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h22.4c6.4 0 12.8-6.4 12.8-12.8V204.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v134.4c0 6.4 6.4 12.8 12.8 12.8zM496 400H48V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16zm-387.2-48h22.4c6.4 0 12.8-6.4 12.8-12.8v-70.4c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v70.4c0 6.4 6.4 12.8 12.8 12.8z\" class=\"\"><\/path><\/svg><\/i> <img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"https:\/\/billydoors.com\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=0 \/><\/p>\n<div class=\"pvc_clear\"><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":16,"comment_status":"closed","ping_status":"open","template":"template-full.php","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"class_list":["post-233","page","type-page","status-publish","hentry"],"a3_pvc":{"activated":true,"total_views":9169,"today_views":1},"_links":{"self":[{"href":"https:\/\/billydoors.com\/index.php?rest_route=\/wp\/v2\/pages\/233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/billydoors.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/billydoors.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/billydoors.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/billydoors.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=233"}],"version-history":[{"count":0,"href":"https:\/\/billydoors.com\/index.php?rest_route=\/wp\/v2\/pages\/233\/revisions"}],"wp:attachment":[{"href":"https:\/\/billydoors.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}